Our satisfaction guaranteed policy is short and sweet
1. The Planting Zone (link) determines the ship date for your bulbs; if you request an earlier ship date then there are no refunds.
2. Follow the unpacking instructions found here (link) — remove bulbs from boxes when received
3. Plant the bulbs according to the Planting Instructions found here (link)
If you follow these 3 simple rules and you still are not satisfied please Contact Us (link) to discuss your options
Refund Policy and Procedure
All Sales are FINAL however, we strive for 100% satisfaction so if you are not satisfied please call us to discuss how we can resolve all concerns, issues, or complaints.